Summary of Chartered Communications Q1 Conference Call

Video user attrition has improved, with the loss now only one-third of what it was during the same period last year; however, due to fierce competition, the number of internet users decreased by 120,000 this quarter.Revenue and Profit: First-quarter revenue declined by 1% year-on-year, mainly due to a drop in residential video income. Excluding Cox transaction-related costs, adjusted EBITDA fell by 1.8% year-on-year.Future Growth Logic: Despite industry growth pressure, the company's confidence comes from three key pillars: a robust advanced network, an operations strategy based on products and pricing, and continual improvement in customer satisfaction (NPS-driven incentive mechanism).Expand