Microsoft (MSFT.US) CEO Satya Nadella emphasized that customers must have the ability to freely switch between different AI models, both closed-source and open-source. On a conference call with analysts on Wednesday, he said that since the beginning of this year, the number of Microsoft customers building with multiple models has quadrupled. "You have to decouple your system framework from the models," Nadella said. "This means that at any given time, any particular model is replaceable. You sh

Microsoft (MSFT.US) CEO Satya Nadella emphasized that customers must have the ability to freely switch between different closed-source and open-source AI models. On a Wednesday conference call, he told analysts that since the beginning of this year, the number of Microsoft customers building with multiple models has quadrupled. “You have to separate your system framework from the model,” Nadella said. “That means any particular model is replaceable at any given time. You should be able to use frontier models as well. There’s no reason not to do that, but you can also use multiple models, right?” Microsoft has investments in both OpenAI and Anthropic, but last week co-signed a public letter with companies including NVIDIA and Palantir in support of open models.