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Walmart CEO John Furner stated that he believes artificial intelligence will improve almost every aspect of the company’s operations, enhancing the shopping experience for customers and making work easier for employees. In a call with analysts, Furner highlighted the AI shopping assistant Sparky as a prime example. “The number of customers using Sparky has increased by 70% compared to last year, and customers and members who shop with Sparky spend 40% more per order than those who do not use it

Walmart CEO John Furner stated that he believes artificial intelligence will improve almost every aspect of the company’s operations, enhancing the shopping experience for customers and making work easier for employees. In a call with analysts, Furner highlighted the AI shopping assistant Sparky as a prime example. “The number of customers using Sparky has increased by 70% compared to last year, and customers and members who shop with Sparky spend 40% more per order than those who do not use it

智通财经智通财经2026/08/20 13:26
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Walmart CEO John Furner stated that he believes artificial intelligence will improve almost every aspect of the company’s business, making the shopping experience better for customers and making work easier for employees. During a conference call with analysts, Furner highlighted the AI shopping assistant Sparky as a great example. “The number of customers using Sparky has increased by 70% compared to last year, and customers and members who shop with Sparky spend 40% more per order than those who do not use it.” He said, “Recently, someone told me they asked Sparky for a weekly meal plan featuring healthy, high-protein foods. Within seconds, Sparky shared recipes and meal kits, and was able to add all the necessary ingredients to the shopping cart with just one click.”
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