Hims & Hers Health Faces Expanded FTC Lawsuit Over Privacy, Billing Practices

04:31 AM EST, 11/11/2026 (MT Newswires) -- The Federal Trade Commission (FTC) said Wednesday it has amended its lawsuit against Hims & Hers Health (HIMS), adding five states as co-plaintiffs in a case alleging the telehealth provider improperly shared consumers' sensitive health information and misled users about billing and subscription cancellations. Arizona, Florida, Nebraska, Ohio and Wisconsin have joined the FTC, Utah and California in the lawsuit filed in the US District Court for the Northern District of California, the commission said. The amended complaint also alleges violations of the five states' consumer protection laws, in addition to the FTC Act, the Restore Online Shoppers' Confidence Act and California and Utah consumer protection laws. The FTC initially alleged in July that Hims shared consumers' health information with Meta (META), Snap (SNAP) and other third-party advertising platforms despite claims that it protected user privacy. The complaint also alleges the company charged customers for prescriptions shortly after they submitted intake forms, without clearly disclosing the timing, and made subscription cancellations difficult, the agency said. The FTC said its commission voted 2-0 to authorize the amended filing. However, the agency noted that the allegations have not been established in court and that the case will be decided by the court.