United Airlines plans to ban access to its system for personal artificial intelligence assistants booking tickets

United Airlines (UAL.US) plans to prohibit personal artificial intelligence assistants from accessing its system to book tickets, raising concerns in the market about restrictions on the commercial use of AI agents. As AI assistants such as Meta Platforms (META.US)’s Muse and OpenAI’s Dots gradually take on daily tasks like booking tickets, banks, retailers, and other businesses are re-evaluating how to manage system access permissions for such agents. After the news was announced, Meta’s stock price reversed its small earlier gains and turned lower, falling about 0.2% during trading.